These Terms and Conditions set out the rules governing use of the platform operated by us and the contractual relationship between Fire Scatters and users. They explain account responsibilities, eligibility, acceptable use, promotion mechanics, payments, dispute handling and how we update these terms. By registering or using the site you agree to comply with these conditions; please read them carefully and contact support if anything is unclear.
When you open an account you are responsible for maintaining the confidentiality of your login details and for all activity carried out through your account. You must provide accurate and complete information and keep it up to date. We may require verification of identity, address or payment method before allowing certain activity or processing withdrawals. We reserve the right to restrict, suspend or close accounts where there is suspected fraud, money laundering, bonus abuse, a breach of these terms or where verification checks cannot be satisfactorily completed.
Access to the platform is limited to persons who meet applicable legal age and residency rules. You must be at least 18 years old and not barred from gambling under local law. We may refuse registration or block access where residency, sanctions, or other legal restrictions apply.
Users must not use the site for unlawful purposes, to manipulate outcomes, or to interfere with platform operation. Prohibited conduct includes using multiple accounts to gain an advantage, collusion, automated betting where expressly disallowed, or any activity intended to circumvent technical controls or limits. We may monitor activity and apply account limits, including deposit, stake and withdrawal limits, to manage risk and comply with our policies.
Promotions, bonuses and free spins are subject to specific terms and conditions which apply in addition to these general terms. We reserve the right to limit eligibility, alter or withdraw promotions, reclaim bonus funds where abuse is suspected, and to set wagering requirements, maximum bet amounts while a bonus is active, and contribution levels by game type. Always consult the promotion terms before opting in.
Payments are accepted by the methods displayed in the cashier. All deposits must be made from an account or payment method in your name. Withdrawal requests may be subject to verification checks and additional information before processing. We may require the same method for refunds and withdrawals where reasonably practicable. Withdrawals may be delayed, limited or refused where we suspect fraud, money laundering or a breach of these terms.
If you have a complaint please contact our support team so we can investigate. We aim to resolve disputes promptly and fairly. If we cannot reach agreement you may escalate the matter to an appropriate independent body or to the courts with jurisdiction over the dispute, as permitted by law.
We may update these terms from time to time. Material changes will be notified to you by means we consider appropriate, for example via the account inbox or website notice. Continued use of the platform after notification constitutes acceptance of the updated terms. We encourage you to check the terms regularly.
We encourage responsible use of the service. If you need support, please seek help from recognised organisations such as GamCare or GambleAware. Tools such as deposit limits, time-outs and self-exclusion may be available; contact support to discuss options.
References to FireScatters in these terms refer to the operator of the platform and its authorised representatives.
