This Privacy Policy explains how we collect, use and protect personal information when you interact with Fire Scatters services. We are committed to respecting your privacy and to handling your data in a clear, responsible way. This page describes the categories of information we process, why we process it and the choices available to you.
We collect personal information you provide when you register an account, verify identity, make deposits or request withdrawals. This may include name, date of birth, contact details, postal address, identity documents and payment information required to process transactions and complete know‑your‑customer checks.
Technical data is collected automatically when you use the site or mobile browser. This can include IP address, device and browser type, operating system, referral and page‑view information, and log data necessary to operate and secure the service.
We record transactional information such as deposits, withdrawals and bet or play history, together with account activity and support interactions. Transactional records are used for account management, fraud prevention and compliance with legal obligations.
We use your information to create and manage your account, process payments, verify identity, respond to enquiries, detect and prevent fraud, and to fulfil legal and regulatory obligations. We may also use aggregated or anonymised data for analytics and to improve the service. We do not use personal data to create marketing profiles without your consent.
We apply technical and organisational measures to protect personal information, including access controls, encryption where appropriate and staff training. Access to personal data is restricted to authorised personnel and to third‑party service providers who need the data to perform services on our behalf. While we take steps to secure your information, no online system can be guaranteed completely secure.
Our site uses cookies and similar technologies to enable core functionality, remember preferences, and perform analytics. Cookies may be set by us or by third‑party providers for analytics and advertising purposes. You can manage cookie settings through your browser and, where provided, via the site cookie controls.
You have rights concerning your personal data, including the right to request access, rectification, restriction of processing and deletion where applicable. You may object to certain processing and, where relevant, request portability of data you have provided.
To exercise your rights or to request a copy of the personal data we hold about you, contact [email protected]. We will respond in line with applicable law and may require proof of identity before fulfilling requests to protect account security.
We share information with third‑party service providers such as payment processors, identity verification and fraud prevention suppliers, and analytics providers to deliver and secure the service. We may disclose data to comply with legal obligations or to protect the rights, safety and property of users and the service. Where feasible, we rely on contracts to ensure third parties process personal data in accordance with this policy.
We may update this policy from time to time. Material changes will be posted on the site and, where appropriate, notified to account holders. For questions about our privacy practices, please contact [email protected] or consult the privacy section of FireScatters for current details.
