At Fire Scatters we take safer gambling seriously and are committed to helping players keep play controlled and safe. We aim to provide clear information, practical tools and responsive support so that people can make informed choices about their gambling activity and seek help if they need it.
We promote responsible gaming through clear account rules, verification checks and tools that allow players to set their own boundaries. Our approach is to encourage sensible play, reduce harm and respond promptly to requests for assistance or restrictions.
Players can use built-in controls to manage how they play. These tools are designed to be simple to apply and to help maintain control over account activity.
Customers may set limits on how much they deposit. Limits can normally be applied on a daily, weekly or monthly basis and adjusted via the account settings. Limits take effect after confirmation and may require a cooling-off period to be increased, depending on the method used to change them.
We encourage players to consider loss limits in addition to deposit controls. A loss limit caps net losses over a chosen period and can help keep spending within a comfortable level. Players should review and update their limits as circumstances change.
Account breaks and time limits are available to help manage session length. Players can set time reminders or temporary account pauses to interrupt play and reflect on their activity. These tools can be applied immediately through the account controls.
If a player needs a longer-term break, self-exclusion options allow accounts to be closed for a defined period or permanently. Self-exclusion is a robust step that prevents access to an account for the chosen duration and may require verification to lift.
If you or someone you know needs extra support, seek professional advice. UK organisations that provide confidential help include GamCare, GambleAware and GamStop, as well as specialist treatment providers. If you have concerns while using FireScatters, contact our support team for guidance on tools and how to access external help.
